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Software Help and FAQ
A beginners guide to downloading As any marketer will tell you, we all love free stuff. And the Net is the best source of free stuff there is--you can spend the rest of your life downloading free software, games, graphics, fonts, sounds, videos, and almost anything else you can think of. But you got to know how to download first.

Luckily, downloading is easy to understand. There are some variations to the process--depending on the type of computer you use, which operating system it runs, and what software you use to access the World Wide Web--but overall, it's pretty straightforward stuff. In fact, it's just a five-step process:

Even after you've mastered the art of downloading, it can be a hassle to handle and work with your newly acquired files. That's why we've put together a collection of great utilities for managing your downloads. These tools will help you get the most fun and productivity out of your computer.


Make a special download directory

Downloading can get messy. Unless you neatly file away new software, you'll be bogged down in no time. To keep track of software you download, you should save it in a special location. Methods for creating a new download folder or directory vary depending on whether you're running Windows 95/98/NT, Windows 3.x, or the Macintosh OS, but the good news is that you can make the folder or directory once, then reuse it time and time again. And if you call your in-box something intuitive like Downloads, you'll always know where to find it.

To make a special folder for storing your downloaded programs (you can also point your Web browser's Save dialog box to this spot), follow these simple steps in Windows 95/98/NT/2000:
  1. Right-click anywhere on the Windows desktop.
  2. Select New/Folder from the pop-up menus.
  3. A folder will appear on your desktop with its default name, New Folder, highlighted.
  4. Type the word Downloads over the old name and press Enter.



Find and download the software

Downloadable software is available everywhere on the Internet--from FTP sites, Web sites, and special collections like that of our website. If you're looking for a particular piece of software and you aren't sure which FTP site to visit, searching this site is your best bet.

The process is easy enough: just head straight for the Search engine, enter one or more search words, and click the Go button. You'll get a list of software that matches the word (or words) you searched on. You can choose the category where you think the software will be located. The one with the most entries will stand at the top of the list. To start searching Click here

Once you've chosen a program you want to download, click the tittle of the program or the download icon on the left side of the program. To download it, just click the tittle or the Download icon link on the left side of the program. This will automatically initiate the download. What happens next depends on your Web browser. In most cases, you'll get a dialog box that confirms where your download is saved. Before you click OK, make sure that the file is saved in the Downloads folder you created in step 1. If your browser isn't configured to view compressed files, you'll get a message like this: "No viewer available for this file type. Do you want to save to disk?" You should uncheck the box that says "Always ask this question with this file type" (so that in the future you'll be able to begin downloading automatically) and click OK. Then, select your Downloads folder as the saving destination.


Decompress the archive

Practically every file you'll ever download from the Internet is compressed. A compressed file not only reduces download times, but also makes it possible to download all of a program's files (like help files and drivers) in a single file. Overall, dealing with compressed files makes the whole download process go more smoothly--until the file is on your hard disk. At that point, the file may have one of these unfriendly looking extensions: ARJ, ARC, BIN, EXE, GZ, HQX, SEA, SIT, UU, UUE, ZIP, or Z. Most PC users rely on WinZip to handle compressed files.

If the file you've downloaded has the extension EXE, it's likely to be a self-extracting file that will decompress when you double-click it. Before you do this, though, drag the file into your Downloads folder or directory to keep your hard drive tidy. After you double-click the file, your installation should be complete and you can skip to step 5.

If you've downloaded a file that ends in ARJ, ARC, GZ, ZIP, OR Z, you will need the apropriate decompresser. You'll need to decompress it with a program such as WinZip. Here's how to decompress a file using WinZip:
1. Double-click the file you want to decompress. WinZip will automatically start up and show you all the compressed files contained in the zipped file.
2. Click the Extract button.
3. Select a destination folder or directory for the files (to create a new directory, just type in a name for the new folder and press Enter) and click the Extract button.



Install the software

Merely removing programs from their compressed archives doesn't always mean you can run them right away. Many programs need to be installed.

WinZip can make it easy for PC users: if a ZIP file contains a program called either Install or Setup, WinZip detects it and creates a button labeled Install at the right end of the WinZip button bar. Before you click this button, check the archive's read-me file for any special instructions. Once you know what you're getting into, click the Install button, and let WinZip take it away. Since installation routines vary widely, you'll have to follow any instructions as they come up.

If an Install button doesn't appear in WinZip, you'll have to install the program yourself. This process varies among programs, so check the app's read-me file to know for sure.


Delete the compressed file

Before you start enjoying your newly downloaded and installed software, remember that the compressed file (which you'll no longer need) is taking up valuable disk space. If you want to pass the software on to friends, or if you think you may need to reinstall it, hold onto the file; we suggest you move it to a floppy or Zip disk. If you're just finished with the compressed file, delete it.

That's it. You're now ready to enjoy your new program.


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